Illuminating Primer

At Noah Prime, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers worldwide, ensuring that we provide the very highest levels of responsiveness to you at all times.

Shipping time: This refers to the time it takes for items to be shipped from individual vendors to the destination. International delivery usually takes about 15–30 business days. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. 

Availability

Every effort is made to maintain sufficient stock of all the products we offer. Potential inventory shortages at our distributor may impact our ability to fulfill an order. We reserve the right to cancel an order if we are, for any reason, unable to fulfill the order requirements. If we are unable to fulfill an order, we will notify you by email.

Shipping

Inventory shortages or other fulfillment issues may cause delays. Once you place your order on our online store, we will provide you with an estimated delivery time. Every effort is made to facilitate the delivery of your order on time. After your order is processed and fulfilled, we will send you an email containing the order tracking number. Once your order is fulfilled and placed in our selected shipping carrier's hands, we cannot guarantee any delivery date indicated by the carrier.

Returns and Refunds

At Noah Prime, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is not right. You may return your hardware within 30 days of it being shipped to you, as long as it is in new condition and has the original packaging.

Please note that Chip & Swipe Readers and physical gift cards are non-returnable and non-refundable.

No returns are accepted over 30 days. We only accept returns of the hardware we sell directly to you. We will cover a hardware return cost as long as it is shipped back to us using the provided return label and with the appropriate carrier. Priority shipping charges selected at checkout are non-refundable. If we suspect you’re abusing the return policy (for example, by returning products on multiple occasions or a seasonal basis), we reserve the right to refuse your return.

Warranties

All third party products resold by us are covered by their original manufacturers’ warranties. Please check with the manufacturer directly for further information.

Limitation of Liability

Noah Prime does not accept liability for the purchase, use or return of POS hardware or other products beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, loss of business or for lost or corrupted data or software, or the provision of services and support. Shopify will not be liable for any consequential, special, indirect or punitive damages, even if advised of the possibility of such damages or for any claim by any third party. You agree that for any liability related to the purchase of products, Shopify is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Some jurisdictions may not enforce all of these limitations, and only the limitations that are lawfully applied to you in your jurisdiction will apply.