Our promo code system is an automated process and the promo code would not be automatically sent to people who have previously subscribed to our mailing list. This will most likely be why you did not receive your welcome email. If you had not previously entered your e-mail, please e-mail us at firstname.lastname@example.org for online purchases.
We currently only ship to Canada. We are expanding to more countries soon.
We do not ship to P.O. boxes.
Your items are sent out by our individual sellers. If you need to return your order please contact them directly.
Yes, Noah Prime is required by law to charge applicable sales tax on noahprime.ca. Tax is based on the destination of your order and the nature of the product(s) purchased and will be calculated at the time of checkout.
Don’t worry! Your items are on their way, but coming in separate packages. Some of the items in your order may have been shipped directly from the brand or manufacturer. When this is the case, these items will arrive in separate packages. You won’t be charged any additional shipping fees.